Answering Services

Are you so busy that it is hard to even answer or return phone calls for your practice? Maybe you have a hard time selling yourself to clients, charging your full rate, or telling them that you are full? We can help your practice grow and flourish by answering your phone calls, scheduling appointments, gathering insurance information, and getting intake paperwork and data entered into your system of choice. Our staff have 5 years of experience in this field, because we did it for ourselves first, before providing this service to the public. We have all the kinks ironed out, and have a script in place that helps to convert the people calling into clients. We treat your practice like we would our own, with love, dedication, and with attention to detail.

 

Credentialing and Billing Services

We understand that insurance companies can be confusing and that it is getting harder to work with them! We can save you hours if not months, so you can devote your time to other tasks in your business that will really make your company thrive. We are wanting to take the headache away from you and offer our credentialing and billing services to other behavioral health and medical professionals and establishments.

Services We Provide

  • Commercial Insurance Provider Enrollment and Credentialing (ie. Aetna, Anthem, BCBS, CIGNA, TriCare, Humana, UnitedHealthcare, Many More!)
  • Medicare and Medicaid Credentialing
  • Medicare and Medicaid Revalidation
  • PECOS Setup
  • CAQH Registration/Setup
  • NPI Registration (Type I and Type II)
  • Reimbursement Issues
  • Managed Care Contracting Issues
  • Hospital Privileging
  • Claim Submissions
  • Claim Denials
  • Claim Rejections
  • Pre-Authorizations
  • Inputting EOB’s and ERA’s
  • Verification of Benefits/Eligibility

Who We Work With

  • Behavioral Health Providers including LPCs, LMHCs, LCSWs, LMFTs, Licensed Psychologists, PMHNPs, and Psychiatrists
  • Primary Care Providers including MDs, DOs, PAs, NPs, and more
  • Optometrists
  • Chiropractors
  • Audiologists
  • Nursing Homes
  • Skilled Facilities
  • Hopsitals
  • Sleep Labs
  • Clinical Laboratories
  • Urgent Care Facilities
  • Podiatrists
  • Physical Therapists
  • Not on the list? Ask us if we can help today

Rates for Credentialing and Billing and Services

We charge $60/hour for credentialing applications, most applications take anywhere from 30-1 Hour minutes to complete, with others taking no longer than 2 hours.

If needing an all-inclusive billing services option, we conduct verification of benefits, management of claim denials, rejections, and appeals, following up on outstanding client and insurance payments, and mailing client statements – we charge 5% per claim.

If you desire verification of benefits only it will be $2 per verification

Rates for Answering Services

We charge $1 a minute for services provided and most phone calls take anywhere from 10-15 minutes from start to finish. Want our services to cap at a particular dollar amount? No problem, we can arrange that too. Call us today to see how we can help take some of the workload off of you for your practice. 903.265.8545

 

Do You Have Questions?

We will be happy to answer them. Please call 903.265.8545 to determine how we can best help you.